Introduction
If you’ve read as many press releases and whitepapers on generative Artificial Intelligence (AI) as we have, you’re probably wondering: Are we on the cusp of artificial general intelligence? And, if so, what does that mean for humankind and the future of our species?
While conversations like these are great for cocktail parties, they’re not the conversations taking place in boardrooms around the globe.
The executives we speak with are asking how they can adopt generative AI without employees becoming overly dependent on it. They’re asking which jobs will be replaced by generative AI and wondering if they’ve reached peak employment. They’re curious about how to use it to connect with customers, drive product innovation and promote revenue growth.
More than anything, they’re asking how quickly they can access generative AI without exposing their organization’s proprietary data.
Time is of the essence, so we’ll skip the philosophical debate. And we won’t present our perspective in a vacuum or give Insight’s exclusive opinion on generative AI. Instead, we’ll offer our thoughts against the backdrop of the combined intelligence of hundreds of executives, whom we recently surveyed — and continue to survey — in partnership with The Harris Poll, on the most important questions for business leaders today. We hope you come away more informed — and excited — about the real-world applications of generative AI to help you transform and stay ahead in this rapidly evolving landscape.
Bookmark this report to stay informed on the latest trends, insights and forward-looking projections around generative AI.
I'm glad you’re here. This report shows a rapid shift from explanatory enthusiasm to the strategic implementation of generative AI. It highlights the increased adoption of private, secure AI tools across departments and teams. It also addresses the prevailing concerns of security and provides an industry-agnostic view of training, data integrity and the growing importance of building an AI Center of Excellence (CoE). As you read this report, I hope you know that your insights are invaluable to us. Please share your thoughts and experiences by interacting with the questions provided. Our goal is to strengthen our collective understanding of generative AI’s impact so that we can empower you to make an outsized impact with these exciting new capabilities.
Joyce Mullen President and Chief Executive OfficerInsight
Amol Ajgaonkar, CTO of Product Innovation
David McCurdy, Chief Enterprise Architect and CTO
Mike Gaumond, SVP of Strategy
Juan Orlandini, CTO of Insight North America and Distinguished Engineer
Carm Taglienti, Chief Data Officer and Distinguished Engineer
Meagan Gentry, National AI Practice Manager
Jason Rader, VP and CISO
Ryan Rascop, Senior Business Development Manager
The implications of generative AI on organizations today reshape the parameters of the current innovation horizon. What’s possible and what’s hocus-pocus? Keeping up with the “here today, outdated tomorrow” pace of generative AI underscores the limitations of static knowledge sources. What business leaders need is a resource that is as dynamic and iterative as the technology itself.
This report aspires to be that guide. It offers a comprehensive and continuously updated analysis of the generative AI landscape. The view taken is measured in its approach. Exciting use cases and solutions are equally weighted against the intricate challenges and unseen difficulties that lie ahead.
As your strategic companion to generative AI, this report will evolve with you. New insights and data will be incorporated on a quarterly basis.
You will notice several areas where we invite you to engage with the content. Because as critical as having a “helicopter view” of the industry trends may be, the ultimate aim of this report is enhancing the value you derive from your generative AI initiatives on the ground level.
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